Service & Support

We offer a comprehensive suite of Point-of-Use vending solutions for a wide range of industrial applications. Our products are built and configured in the UK and fully supported by our dedicated and qualified expert engineering team.

  • Dedicated telephone and e-mail support
  • Proactive monitoring of system uptime
  • All equipment fully configured and tested before installation
  • UK Demonstration and Training Centre with “live” system installations Full training for all system users
  • Data backup and retrieval
  • Customised system setup including reports and orders
  • Out of hours and emergency service cover available
  • Remote system diagnostics and service capability
  • Full training for all system users

Our web-enabled vending machines deliver real-time data to the SupplyPort for access to your inventory 24/7.

  • Hosted service in secure data centre, fully staffed 24/7/365
  • No on-site servers and little on-site IT involvement required
  • Cloud based device backup for guaranteed data accessibility
  • Updates are delivered with no interruption to the users or on-site IT
  • Vending devices function seamlessly during any network outages or disruption

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